WesternSaddle.com is a Division of The Timberline Group! "The World's Leading Outfitter In Western Products".


Welcome to Western Saddle.com located in Beautiful Bozeman Montana. Located in the heart of the Yellowstone Country. Thank you for shopping with us, and if we can assist you further, please call us at 800-405-5516

Catalogs:Sorry, we do not print a catalog. Thank You Customer Service



WesternSaddle.com
Timberline Group LLC
Manhattan, MT. 59741
1-800-405-5516
timberlinegroup1@hotmail.com

CANCELLATIONS: In the event of cancellation of an order by purchaser, the customer will be responsible for costs incurred (Shipping Cost). Cancellation of an order will be charged a 15% cancellation fee.

Returns:

Each return MUST have a RMA number, the "Return Merchandise Authorization" number. Please write down the RMA number outside of the box when you return your merchandise. Returns will not be accepted after 30 days. If you have any questions or tracking inquiries please send them to: returns@westernsaddle.com
Please allow 7 business days to process your return.Retuns will be charged a 20% return fee.
Customer is liable for return shipping of all products. Plus Insurance fees associated with shipping cost.

Exchanges

There are no charges to return a saddle for an exchange.Except customer will be recharged $30.00 for shipping.
Each exchange must have a Return Authorization Number issued by us. Once the item has been received at the warehouse the exchange item will be sent out. Do Not send items to the address on the box without a RA#. Special instructions for returning the package will be emailed to you with the RA#. All Exchange Requests may be sent to: exchanges@westernsaddle.com


Tracking Information

All tracking numbers will be emailed when the item(s) ship from the warehouse. Some of our items may take up to 8 weeks for shipment. If you have any questions or tracking inquiries please send them to: tracking@westernsaddle.com


REFUNDS: Item must be recieved within 30 days from time customer recieves product. Item must be in same condition as when sent from Western Saddle less 20% restocking fee on saddles and 20% on all other products to customer.

Custom Made products are not returnable



Progamming Disclaimer
Merchandise prices and specifications are subject to change without notice.
Typographic, photographic, and/or descriptive errors are subject to correction.


Programming errors may affect terms and conditions of sale.Timberline Group LLC will make adjustments as deemed necessary at their sole discretion.